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New Customer Support Center Launched

Jorge Guillen
Jorge Guillen

We are excited to announce the launch of our Support Center for Intellixis customer administrators and end users.

The Customer Support Center website is maintained to provide our partners' customer administrators and end users a curated repository of high-quality content meant to serve as quick reference on how to best use our products and services.

The newly-launched portal currently hosts an assortment of content assets on our cloud facility to facilitate the maintenance and administration of our client’s web hosted resources. You can also find answers to most frequently asked questions.

Intellixis Customer Support Center

The Customer Support Center employs a Ticket System in order to streamline support requests. Every support request is assigned a unique ticket number which can be used to track the progress and responses online. We provide complete archives and history of all support requests.

The mobile-friendly Customer Support Center website does not require a password, making access to our knowledgebase section easy and immediate!

Intellixis Customer Support Center Manager, Andrea Solis, says, “Our customers are our top priority and ensuring that they have quick access to tips, documentation, and any other valuable resources they might need will only help to ensure their satisfaction. Our Support Center will allow customers to find answers and post topics without having to go through the process of submitting a ticket to our help desk. It’s on-demand customer care.”

Visit our new Customer Support Center at https://intellixis.com/support.

Jorge Guillen

Jorge Guillen

Jorge Guillen is the founder of Intellixis Inc., a multimedia agency based in Reston, Virginia in the United States. A native of Venezuela, Guillen is recognized as an authority in the field of Rich Media Development with emphasis in Audio Visual Strategies for the web. He has been a faculty member at the University of the District of Columbia in Washington DC since 1987, where he is in in charge of the Computer Application to Music Program. Jorge Guillen is an accomplished classical guitarist and composer, and many of his works has been performed and recorded by prominent musicians around the world.