New Customer Support Center Launched
We are excited to announce the launch of our Support Center for Intellixis customer administrators and end users.
The Customer Support Center website is maintained to provide our partners' customer administrators and end users with a curated repository of high-quality content to offer a quick reference for using our products and services best.
The newly-launched portal currently hosts an assortment of content assets on our cloud facility to facilitate the maintenance and administration of our client's web-hosted resources. You can also find answers to the most frequently asked questions.
TThe Customer Support Center employs a Ticket System to streamline support requests. Every support request is assigned a unique ticket number which can be used to track the progress and responses online. We provide complete archives and a history of all support requests.
The mobile-friendly Customer Support Center website does not require a password, making access to our knowledge base section easy and immediate!
Intellixis Customer Support Center Manager, Andrea Solis, says, “Our customers are our top priority, and ensuring that they have quick access to tips, documentation, and any other valuable resources they might need will only help to ensure their satisfaction. Our Support Center will allow customers to find answers and post topics without having to go through the process of submitting a ticket to our help desk. It’s on-demand customer care.”
Visit our new Customer Support Help Desk at https://itxhelpdesk.com.
