Technical Support Desk

We are ready to serve and support your operations

We live in a fast and dynamic business world in which a reliable and efficient operational model is crucial for the success of any enterprise. Intellixis Technical Support Desk is the answer for customers looking for operating at peak performance. We offer a comprehensive technical support program designated to response quickly in the events of technical incidents pertaining to system usage and operations.

Intellixis Technical Support Desk is platform which enables our customers to access a wide array of tools and services to solve computer/software problems.

Some of the most requested Services

  •   Tutorials and Training
  •   Knowledge Base
  •   Drivers Repository
  •   Technical Documets
  •   Software Updates and Patches
  •   Support Ticket Systemm

Remote Assistance

Solve Technical Problems Anytime, Anywhere

Remote Assistance is a secure screen-sharing connection which allows our technicians to troubleshoot your system while you observe the process being performed. You are always in control of the session. The technician might provide some details during the process via telephone or a live chat session. We also provide tutoring and training on operating systems and a wide variety of software packages including office software, graphic and web design packages, programming and coding software.

Typical Remote Assistance Services Include:

  •   Malware Removal
  •   Virus Removals
  •   PC Backup Configurations
  •   Email Setup & Troubleshooting
  •   Software Installations & Upgrades
  •   System Maitenance